This Privacy Policy explains how lkb8 collects, processes, stores, and protects the personal data of Malaysian players and site visitors. Your privacy is a right we take seriously.
Last Updated: 11 June 2026Six principles that govern how lkb8 handles your personal data.
lkb8 collects only the personal data that is strictly necessary for account operation, regulatory compliance, and service delivery. We do not collect personal data speculatively or for undisclosed purposes.
All personal data held by lkb8 is stored on encrypted servers using industry-standard security protocols. Access is restricted to authorised personnel only and subject to strict access control policies.
lkb8 does not sell, rent, or trade your personal data to third-party marketers. Data sharing is limited to service providers bound by confidentiality agreements and regulatory authorities as required by law.
lkb8 is transparent about what data we collect, why we collect it, how long we keep it, and who we share it with. This Privacy Policy is updated whenever our data practices materially change.
lkb8 respects your rights to access, correct, delete, and restrict processing of your personal data, subject to our legal obligations. Data access requests are actioned within 30 days of receipt.
lkb8's data practices comply with the requirements of our international gaming authority licence and applicable data protection frameworks. KYC data is handled under specific regulatory obligations governing licensed gaming operators.
lkb8 (referred to in this Privacy Policy as "lkb8", "we", "our", or "us") operates the online gambling platform accessible at lkb8.one. lkb8 is the data controller responsible for the personal data of Users collected through the Platform and related services.
This Privacy Policy applies to all personal data processed by lkb8 in connection with the registration, use, and closure of lkb8 accounts by Malaysian players and other visitors to the Platform. It should be read alongside the lkb8 Terms and Conditions.
If you have questions about this Privacy Policy or how lkb8 handles your personal data, please contact our support team. Contact details are provided in Section 14 of this document.
lkb8 collects personal data in several ways: directly from you during account registration and use; automatically through your interaction with the Platform; and from third parties as required for KYC and payment processing. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, Malaysian IC number (MyKad), nationality | Provided by you at registration / KYC |
| Contact Data | Email address, Malaysian mobile number, residential address | Provided by you at registration |
| Financial Data | Payment method details (e-wallet ID, bank account number), transaction history, deposit/withdrawal records | Provided by you; payment processors |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, responsible gaming preferences | Generated automatically through Platform use |
| Technical Data | IP address, device type, browser type, operating system, session duration, referring URL | Collected automatically |
| KYC Documents | Photographs of Malaysian IC (front/back), selfie images where required, proof of payment method | Provided by you during KYC verification |
| Communications Data | Live chat transcripts, support emails, complaint records | Generated through support interactions |
lkb8 does not intentionally collect special categories of personal data (such as health information or racial or ethnic origin) except where voluntarily disclosed by Users in the context of responsible gaming support interactions.
lkb8 uses the personal data we collect for the following purposes:
lkb8 processes personal data on the following legal bases:
lkb8 does not sell your personal data. We share personal data only in the following circumstances:
lkb8 engages third-party service providers for functions including payment processing (e.g., Touch 'n Go eWallet, Boost, Malaysian banking partners), KYC verification, IT infrastructure, and customer support technology. These providers act as data processors and are contractually required to handle personal data only on lkb8's instructions and in accordance with applicable data protection obligations.
lkb8 may disclose personal data to regulatory authorities, law enforcement agencies, or licensing bodies where required by law or by the terms of our gaming authority licence. Such disclosures may be made without prior notice to the User where legally required.
In the event of a merger, acquisition, or sale of all or substantially all of lkb8's assets, personal data held by lkb8 may be transferred to the acquiring entity, subject to equivalent privacy protections.
As a licensed gaming operator, lkb8 is subject to Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations that govern how we collect, verify, and retain identity documentation.
KYC documents submitted to lkb8 — including copies of your Malaysian IC (MyKad) and selfie photographs — are retained in encrypted storage for a minimum of five (5) years from account closure, as required by our gaming authority licence terms. This retention obligation overrides any general data deletion request during the mandatory retention period.
KYC data is accessed only by lkb8's compliance team and authorised KYC processing partners. It is not used for any purpose other than identity verification, age confirmation, and regulatory compliance. lkb8's KYC team is based in Kuala Lumpur and operates under strict access control and audit logging protocols.
lkb8 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use include:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality. Disabling analytics or marketing cookies will not affect your ability to use lkb8's core services.
lkb8 retains personal data for as long as is necessary for the purposes set out in this Privacy Policy, subject to the following minimum retention periods imposed by our regulatory obligations:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (which can no longer identify any individual) may be retained indefinitely for analytical purposes.
lkb8 may transfer personal data to jurisdictions outside of Malaysia where our service providers or licensing authority are located. Where such transfers occur, lkb8 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to ensure that your personal data receives a level of protection equivalent to that required under applicable data protection law.
By using the lkb8 Platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia in accordance with this Privacy Policy.
Subject to applicable law and our regulatory retention obligations, you have the following rights in respect of your personal data held by lkb8:
To exercise any of these rights, contact lkb8 support. Requests will be responded to within thirty (30) days. lkb8 may require identity verification before fulfilling a data access or deletion request.
lkb8 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lkb8 will notify affected Users without undue delay in accordance with applicable notification obligations.
lkb8 is strictly an adult platform. Our Services are available only to persons aged 21 and above. lkb8 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process using Malaysian IC documentation.
If lkb8 discovers that personal data belonging to a person under the age of 21 has been collected, the relevant account will be immediately closed, all associated personal data will be deleted (subject to any mandatory regulatory retention obligations), and any deposited funds will be returned to the verified payment source.
If you are a parent or guardian and believe your child has registered on lkb8, please contact our support team immediately. We will take prompt action.
lkb8 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Users via email or in-platform notification at least seven (7) days before taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the lkb8 Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
For questions, concerns, or requests relating to this Privacy Policy or lkb8's handling of your personal data, please contact our support team:
Data access, rectification, and deletion requests will be acknowledged within 3 business days and responded to in full within 30 days of receipt. lkb8's data compliance team is based in Kuala Lumpur.
This Privacy Policy was last reviewed and updated on 11 June 2026.
lkb8 is a licensed, regulated platform committed to protecting your personal data. Register today and enjoy Malaysia's most trusted online casino with full confidence in our security standards.
By registering, you agree to the lkb8 Terms & Conditions and this Privacy Policy.